Privacy Policy

Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website certifymyhealth.com In this Privacy Policy, “we”, “our”, or “CertifyMyHealth” refers to CertifyMyHealth (operated by Devyana Technologies LLP).

This privacy policy (“Privacy Policy”) explains how we collect, use, share, disclose and protect Personal Information about the users of our services, including medical practitioners, end-users, and website visitors (jointly referred to as “you” or “Users”). Your use of and access to our services is subject to this Privacy Policy and our Terms of Use.

By using the services or providing us with your information, you agree to the practices and policies outlined in this Privacy Policy and consent to the collection, use, sharing, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use our services or share your information.

If you are using the services on behalf of someone else, you confirm that:

• You are authorized to accept this Privacy Policy on their behalf, and
• You consent (on their behalf) to our collection, use, and disclosure of their information.

Personal Information We Collect

The types of personal information we may collect include:

• Your name;
• Photographs/images;
• Contact details (email, address, phone number);
• Age, date of birth, gender;
• Payment details;
• Demographic information such as pin code;
• Preferences, opinions, and feedback;
• Education, employment, and family background;
• Government ID proofs and signatures;
• Medical and health records;
• Browser session, geo-location, device, and network data;
• Usage behavior including search queries, page visits, and cookies;
• Communications with our site or associated platforms;
• Any other information voluntarily provided by you or collected from third-party sources.

How We Use Your Personal Information

We may collect, store, use, and disclose your information for the following purposes:

• To enable you to use our website and applications;
• To communicate with you;
• For internal administrative and record-keeping purposes;
• To improve our services, offerings, and user experience;
• For marketing and promotional purposes;
• To comply with legal obligations and resolve disputes;
• To process employment or affiliation applications.

Disclosure to Third Parties

We may disclose your personal information to:

• Service providers (IT, web hosting, payment gateways, etc.);
• Medical practitioners and healthcare affiliates;
• Our employees, contractors, and legal partners;
• Business partners, affiliates, or agents;
• Regulatory authorities or law enforcement if required by law;
• Third parties for analytics, marketing, or hosting services (including outside India);
• Entities in case of a business sale, merger, or acquisition.

By providing your information, you consent to such disclosures and understand that data transferred outside India may not be governed by Indian privacy laws.

Data Protection and Security

Your personal information is stored securely in our systems. We use encryption, firewalls, access control, and secure servers to protect it. However, data transmission over the Internet is inherently insecure and we cannot guarantee absolute security.

If you pay for services, your payment details will be securely transmitted to a trusted payment gateway. We retain only essential details for compliance and communication purposes.

We may monitor communications for quality assurance and training.

Sensitive Information

We may collect sensitive information, such as:

• Health and medical data;
• Genetic or biometric data;
• Religious or philosophical beliefs;
• Sexual orientation (if relevant);
• Criminal records.

This data is handled with a higher level of confidentiality and is only used for the purposes you explicitly consent to.

Your Rights

• Consent By using our platform, you consent to our practices under this Privacy Policy.
• Correction: You can request correction of any inaccurate or outdated personal information.
• Restrict Use: You can opt-out of marketing communications anytime.
• Third-Party Information: If you provide information about someone else, you confirm their consent.
• Unsubscribe: You may unsubscribe from our communications at any time.
• Complaints: If you believe your data privacy rights are violated, please contact us to resolve the issue.

Cookies & Web Beacons

We may use cookies and web beacons to collect data on how users interact with our website. This helps us improve performance, offer targeted ads, and remember user preferences. You can modify your browser settings to disable cookies.

Links to External Sites

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any data.

Policy Updates

We may update this Privacy Policy from time to time by publishing a revised version on our website. Please review it periodically for any changes.

Contact Us

For any questions, complaints, or requests related to privacy or your personal data, you may contact:

Devyana Technologies LLP

Email: info@certifymyhealth.com

Phone: +91 9229551911

Website: certifymyhealth.com